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Registered Doctor Online Today
Our Online GP service allows you to speak to a doctor at a time and date suitable for you, including on the same day you book the appointment. Through our Online GP Service, a doctor is always available to you.
How will the Service Work for Me?
Speak to us in store. Our pharmacist will show you how to use our Online GP facilities.
Register on the Online GP service website and book an appointment. Complete an online questionnaire. Each timeslot available is for 10 minutes. Appointments are available throughout pharmacy opening times.
Book an appointment or have an online consultation in store with a doctor via a live video consultation. The doctor can give advice and issue prescriptions, fit notes or referral letters as they see fit.
If the doctor issues a prescription, your prescription can then be sent to us to dispense for you.
In addition to video consultations with a doctor, you can complete an online medical assessment questionnaire to request certain treatments through the service. These questionnaires are reviewed by a doctor who will assess the suitability of these treatments for you and issue prescriptions as appropriate. The aim is to assess these questionnaires within one working day.
We offer a wide variety of Womens's Health treatments. Talk to one of our UK Registered Doctors online today...
Unsure of which treatment you require? Book an appointment for a video consultation with one of our GMC Registered Doctors. We can give you a diagnosis and provide online prescriptions.
We offer a wide variety of Men's Health treatments. Pick from one of our conditions below... Unsure of which treatment you require? Book an appointment for a video consultation with one of our GMC Registered Doctors. We can give you a diagnosis and provide online prescriptions.
What treatments can I request through the Online GP service?
There are no restrictions on what doctors can prescribe through online video consultation. What they choose to prescribe will be dependent on their assessment of your condition and their own clinical judgement.
Only treatments for certain conditions are available via online medical assessment questionnaires. These include treatments for:
- Men’s Health – Erectile Dysfunction, Hair Loss, Premature Ejaculation
- Women’s Health – Morning after pill, Period Delay
- General Health – Asthma Inhalers, Jetlag, High Altitude Sickness
- Travel – Malaria Prevention, Travel Vaccinations
How much does the service cost?
As this is a private (non-NHS) service, charges do apply to live consultations and additional items provided. A 10 minute consultation costs £25, with an additional fee of £2 per minute in excess of this. A fit note or referral letter would cost an additional £15. An additional flat fee of £5 is charged for any prescriptions the doctor issues. Please note that this does not include the cost of the medication.
Prices for medication obtained through online medical assessment questionnaires will vary depending on the treatment requested. These prices include the consultation, prescription and medication fees. If medicines requested through this route are deemed not suitable, no charge will be taken. You will be informed of this via email.
I am exempt from prescription charges on the NHS. Will I have to pay for my prescription?
Unfortunately, yes. As this is a private service, it is not a part of the NHS. Therefore, you would need to cover the cost of any medication prescribed. Costs for medicines on private prescriptions vary; we will be able to advise you about the costs of these medicines.
Will my regular GP receive any information I provide to the Online GP service?
The Online GP Service will share your information with your GP unless you specifically select to opt out of this when registering with the service. The only information shared with your GP would be that required to ensure continuity of your care.
How will I receive my prescription through the Online GP service?
Your prescription will be sent to us electronically as your nominated pharmacy, allowing us to dispense your medication. You can either collect your medicine in the pharmacy or we will deliver it to you FREE if you live in Sandwell. If having your medication delivered, please pay the delivery driver the required prescription charge.